Privacy Policy
Privacy Policy
At SELVA, we take the protection of your personal data seriously. This privacy policy describes how we collect, use, and protect your information in accordance with GDPR.
Data Controller
SELVA
Email: support@selva.dk
Denmark
What data do we collect?
- Order Information: Name, address, email, and phone number when you place an order
- Payment Information: Securely processed by our payment provider (Shopify Payments). We do not store card information
- Browsing Data: IP address, browser type, and which pages you visit — via Shopify and cookies
- Email: If you sign up for our newsletter
What do we use your data for?
- To process and ship your order
- To communicate with you about your order
- To send you newsletters, if you have given consent
- To improve our website and products
Sharing with third parties
We only share your information with third parties necessary to operate our store:
- Shopify Inc. — our e-commerce platform (data processing agreement has been entered into)
- PostNord / GLS — for delivery of your order
- Payment Providers — for secure payment processing
We never sell your data to third parties.
Cookies
We use essential cookies to operate the store, as well as analytical cookies (Google Analytics) to understand how visitors use our site. You can reject non-essential cookies via our cookie banner.
Your rights
You have the right at any time to:
- Access the data we hold about you
- Have incorrect information corrected
- Have your data deleted ("right to be forgotten")
- Withdraw your consent
- Complain to the Danish Data Protection Agency at datatilsynet.dk
Contact us at support@selva.dk to exercise your rights.
Retention
We store your order data for 5 years in accordance with bookkeeping law. Other data is deleted when no longer necessary.
Last updated: May 2026